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unpaid charges (such as registration fees) are paid by your aid. A refund of your remaining financial aid is then generated and delivered to you, either by direct deposit, if you have signed up for direct deposit, or by check.Cal Poly will attempt to notify you - via email - when your refund is on its way.Review the Financial Aid Disbursement and Refund Process Flowchart. This means that even though you are receiving a financial aid refund, you may still have a balance due from a previous term, or in a miscellaneous charge in your current term, that financial aid is not authorized to pay.
An email notice is sent to you telling you to view the refund transaction on your my.calpoly portal (use the account activity view instructions provided at the top of this page).The refund check will be mailed to you approximately 3 business days after the date of the "AP" (accounts payable) transaction on your Account Activity screen .Cal Poly STRONGLY advises its students to sign up for direct deposit because we cannot guarantee a refund check delivery date.The Student Accounts Office requires a 2 week waiting period before a check can be reported as "lost".